Специјалиста за продају – мултинационална компанија Nielsen

Job description

• Drive Retailer Quality KPIs and build supplier (retailer) improvement processes and technology solutions that can be leveraged globally.
• Must be a team player working closely with all Nielsen departments to establish an interaction process with retailers.
• Responsible for retention and penetration activities of existing retailers and improvement of the quality of the data receiving from the retailer
• Complete special projects assigned to the region in regards to Retailer Engagement, as well as reporting the results across the region
• Communicate with retailer IT departments (at all levels) on an ongoing basis regarding input-data quality and future retailer input-data changes. Conduct all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors.
• Review retailer cooperation agreements to identify compliance/non-compliance with the data and information provided to Nielsen
• The role may require working with multiple client data concurrently and will also include being responsible for managing the data investigation.

Qualifications

• Master’s degree
• IT Skills (SQL programming skills intermediate to experienced is required)
• Fluent English Required)
• High energy and resilience
• Drive for Results
• Ability to be successful in an environment of continuous improvements and stretch targets.
• Strong organizational skills
• Must have excellent verbal and written communication skills.
• Business Acumen
• Priority Setting
• Fast learner
• Experience in building client relationships in a client service or sales/service organization (desired)
• Ability to work cross functionally

Skills and Knowledge

• Understand, provide data and use KPIs to find opportunities to improve quality
• Knowledge of Retailer Industry & Technologies and Retailer Services organization (desired)
• IT Business analyst background.
• Retailer Services world - Client Service skills
• Has executive presence and ability to represent Nielsen in external meetings/forums.
• Passionate about delivering quality service to clients
• Strong Analytical Skills
• Experience with PM and/or BPI/Six Sigma methodologies and tools (Desired)

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